Cookie Policy

Torcetex Indústria e Comércio Ltda.

We, Torcetex Indústria e Comércio Ltda., believe that individual privacy is a fundamental human right. Therefore, we present our Cookie Policy to our users to make them aware of the rules related to how we collect and process their personal data in accordance with the laws applicable in Brazil, as well as best Data Governance practices. This cookie policy aims to describe the practices we follow to respect your privacy and that of all visitors to our website. Personal data refers to information related to the USER that identifies them, either directly or indirectly. If you have any questions about the processing of your personal data on our website, please contact us through the following communication channel: [email protected] Our website uses cookies to improve performance and offer a more pleasant browsing experience to the USER. Some areas of our website use cookies to better understand your preferences and provide a personalized browsing experience.

WHAT IS A COOKIE? A cookie is a technology that allows our website (portal/app) to store information tokens (an ‘identifier’) in your browser, used solely by our website. Cookies are not used to determine the personal identity of visitors to our website. On certain pages of our website, cookies are used to help us track your interests as you browse the internet, so we can provide more relevant advertisements and understand what is important to you.

HOW DO YOU DISABLE COOKIES? The USER can disable “cookies” in their browser. The USER can make the choice at any time to express and modify their preferences regarding the cookies used on our website. The USER can configure their browser to accept or delete cookies before they are installed, as appropriate. You can also regularly remove cookies from your device through your browser. However, please be aware that if you disable “cookies” in your browser, you may not fully experience some of our pages. In particular, regarding audience measurement cookies, you can also disable them as follows:

For more information on cookie settings: http://www.aboutcookies.org/

For “Google Analytics” cookies, you can download the accessible module from the following address to disable these cookies: https://tools.google.com/dlpage/gaoptout/

For Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies?ocid=IE10_about_cookies

For Safari™: http://support.apple.com/kb/HT1677?viewlocale=en_US;

For Chrome™: https://support.google.com/chrome/answer/95647?hl=en ;

For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences;

For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html.

WHAT COOKIES DO WE USE? Specifically, we use cookies and other tracking technologies for the following purposes:

Assisting you in navigation;

Assisting in the registration of our events, login, and your ability to provide feedback;

Analyzing your use of our products, services, or applications;

Measuring website usage (statistics and video player);

Facilitating social media sharing;

Assisting with our promotional and marketing efforts (including behavioral advertising) to provide content that is more relevant to you and your interests. The cookies used by Our Site perform four functions, as described below:

Essential/Strictly Necessary Cookies

Performance Cookies

Functional Cookies

Targeting and Tracking Cookies

Essential/Strictly Necessary Cookies: Some cookies we use are essential for the functioning of our website: www.torcetex.com.br and www.torcetex.com. They are generally set only in response to actions taken by the USER, which correspond to a request for services, such as setting privacy preferences, logging in, or filling out forms. You can configure your browser to block or alert you about these cookies, but some parts of the website may not function.

Cookies: AdOpt Both cookies are used for controlling the request rate, detecting if the visitor has accepted the cookies and/or chosen which cookies they want to use.

Performance Cookies: Some cookies help us with the performance and design of our website www.torcetex.com.br and www.torcetex.com. This allows us to measure how often a page has been visited and know which pages are the most and least popular, as well as how visitors navigate the site. All the information collected by these cookies is anonymous. If you do not allow these cookies, we will not know when you have visited our website.

Cookies: Google Analytics This cookie is used to collect statistics and information about user visits to the website, such as the visit’s origin, average time spent, traffic source, most visited pages, etc.

Functional Cookies: Some cookies help us remember the settings you may have selected or assist with other functionalities when you browse and use our website www.torcetex.com.br and www.torcetex.com. This helps us remember what you have selected, so when you return, we remember your preferences. These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these functionalities may not work correctly.

Cookies: AdOpt This cookie is used to determine the optimal image size to be presented to website visitors, ensuring information quality.

Targeting and Tracking Cookies: These cookies are set through our website by our advertising partners. They may be used by these companies to create a profile of your interests and show relevant ads on other websites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising on different websites. These cookies collect information related to the origin of your visit, where you were exposed to the company’s advertising, which advertising feature you saw, whether you arrived at our website directly or indirectly, the device used to visit our website, and the downloads you made. This information is collected anonymously through third-party vendors.

Cookies: Facebook This cookie is used to collect information to provide product and advertising content on social media platforms.

CHANGES TO THIS COOKIE POLICY Torcetex Indústria e Comércio Ltda. may change this cookie policy as needed. If changes are made to the policy, please note that it may take up to 30 business days for new privacy practices to be implemented. Please periodically check this page if you want to monitor the changes. If significant changes are made, we will notify you.

CONTACT US If you have any questions or feel that your concerns have not been addressed in this Cookie Policy, please contact us by sending an email to the following email address: [email protected] or contact our Data Protection Officer by sending an email to the following email address: [email protected].